Battle-tested email sequences that recover failed payments. Copy-paste ready for Stripe, Chargebee, or any billing platform.
Hi {{first_name}},
We noticed your recent payment for {{product_name}} didn't go through. This usually happens when a card expires or gets replaced.
The good news: Your account is still active. You have 7 days to update your payment method before any interruption.
Questions? Just reply to this email — I read every one.
— {{sender_name}}
{{company_name}}
Soft approach for expired cards. Emphasis on convenience, not urgency.
5 emailsDirect approach for bank declines. Multiple retry logic included.
7 emailsPersonal outreach for $500+ MRR customers. Human touch, executive tone.
4 emailsFor customers who went dark. Value-first approach, no guilt.
6 emails