SaaS Customer Effort Score Calculator
Premium CES analytics and friction measurement
Total Survey Responses
?
Low Effort (1-2)
Medium Effort (3)
High Effort (4-5)
Calculate CES Analytics
Customer Effort Score
0
Average effort score (1=low, 5=high)
0%
Low Effort
0%
High Effort
Unknown
Status
💡 CES Insights
Calculate to see personalized CES recommendations.
Benchmarks
≤2.0
Good CES
≤1.5
Great CES
≤1.0
Excellent CES